Free Shipping Orders Over $99.00
Canada's Specialists in Hair Loss, Hair Removal, and Skin Care
Questions? Call one of our consultants today! We're here to help!

All Prices in Canadian Dollars: Save 25% to 30% over US Dollars

Find quick answers to your questions below...
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Shipping & Returns
Unclaimed and Undeliverable Items
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Money Back Satisfaction Guarantees
The Freedom Store Guarantee for Silk'n Products
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing

Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
Crisace Hair Extension Colours
Silk'n Hair Removal Product Description
Silk'n Home Hair Removal Frequently Asked Questions
Silk'n Home Hair Removal Frequently Asked Questions
Silk'n Products
Silk'n Products Detailed Warranty Information
How do I contact you?