The Freedom Store Canada offers extended warranties
of 1, 2, or 3 years on some of the products it carries. This document explains
the details of the extended coverage. The conditions and coverage are the
same regardless of the length of the warranty you choose for your product.
After you purchase the warranty, you will be directed to a download page where you can print out the extended warranty. We advise you to complete the form and return a copy to our office via fax or regular mail.
Coverage. The extended warranty covers defects
in manufacturing and functionality of the product only
to the original purchaser of products purchased through TheFreedomStore.ca, Freedom Hair Systems North York location, or TheSilknStore.ca. If during the
warranty period the product ceases to work due to a defect beyond the
user’s control, the product will be repaired or replaced at The Freedom
Store’s sole discretion. This
warranty does not apply to damage due to misuse, abuse, neglect,
alteration or if the Processing Unit has been opened or taken apart.
Warranty does not apply to the use of any unauthorized attachment or
damage caused by use of an electrical circuit not specified on the product. This warranty does not cover
peripheral consumables such as cartridges or brush heads. These
attachments carry a separate 1 year manufacturer’s warranty. This warranty does not cover batteries in laser devices, unless covered by the manufacturer's warranty.
- This Warranty can be purchased at the time of product purchase or within one year of the original purchase date of your product.
- Time Period. This warranty covers product after
the expiration of the manufacturers warranty only. Purchase of a 1 year
extended warranty covers the product for 1 year after the manufacturer’s
warranty runs out. Purchase of a 2 year extended warranty covers the
product for 2 years after the manufacturer’s warranty runs out. Purchase
of a 3 year extended warranty covers the product for 3 year after the
manufacturer’s warranty runs out.
- Discontinuation of Product. If a product is
discontinued for whatever reason, the Freedom Store reserves the right, in
the case of product replacement under this warranty, to replace the
defective product with another product of equal efficacy. If no such
product exists, the Freedom Store will refund the warranty fee on a pro
- Returning Product for Warranty. The purchaser is
responsible for returning the defective product to The Freedom Store at
his/her sole expense. Purchaser must contact The Freedom Store prior to
return to arrange the return. Products returned to The Freedom Store
without prior arrangement will not be processed for return.
- Administration. This extended warranty is covered
and administered exclusively by Arthur Ranney Inc. O/A TheFreedomStore.ca, not the manufacturer of the product.
If you have any questions regarding your product or
this warranty, please contact us 1-888-851-4169 or [email protected]